Beyond ADR: A systems approach to conflict management

被引：22

作者：

Lynch, JF ^{[1
]}

机构：

[1] PDG Personnel Direct Grp Inc, Ottawa, ON K1N 7X5, Canada

来源：

NEGOTIATION JOURNAL-ON THE PROCESS OF DISPUTE SETTLEMENT | 2001年 / 17卷 / 03期

关键词：

D O I：

10.1023/A:1013284226120

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

[No abstract available]

引用

页码：207 / 216

页数：10

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Ewing David W., 1989, Justice on the Job: Resolving Grievances in the Nonunion Workplace

[6]

GOSLINE A, 2000, GUIDELINES DESIGN IN

[7]

Lipsky D.B., 1998, APPROPRIATE RESOLUTI

[8]

LIPSKY DB, 2001, UNCERTAIN DESTINATIO

[9]

LYNCH J, 1998, CONT CONFLICT RESOLU

[10]

LYNCH J, 1998, LISTENING LEARNING A