Authenticity perceptions, brand equity and brand choice intention: The case of ethnic restaurants

被引:173
作者
Lu, Allan Cheng Chieh [1 ]
Gursoy, Dogan [2 ,3 ]
Lu, Carol Yirong [4 ]
机构
[1] Sun Yat Sen Univ, Sch Tourism Management, Dept Hotel & Leisure Club Management, Zhuhai 519082, Peoples R China
[2] Washington State Univ, Carson Coll Business, Sch Hospitality Business Management, Pullman, WA 99164 USA
[3] Univ Johannesburg, Sch Tourism & Hospitality, Johannesburg, South Africa
[4] Chung Yuan Christian Univ, Dept Int Business, Taoyuan, Taiwan
关键词
Authenticity; Brand equity; Ethnic restaurants; Brand awareness; Brand association; Perceived quality; Brand loyalty; CONSUMER PERCEPTIONS; LOYALTY; IMAGE; MODEL; SATISFACTION; SELECTION; QUALITY; THEME;
D O I
10.1016/j.ijhm.2015.07.008
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study examines the relationships between consumers' authenticity perception and four brand equity dimensions (brand awareness, brand association, perceived quality, brand loyalty), as well as how these four dimensions are interrelated with one another. This study also examines the impact of brand equity on consumers' brand choice intention for ethnic restaurants. Findings clearly indicate that consumers' authenticity perception is a critical determinant of brand equity and brand equity has a significant impact on consumers' brand choice intention. Findings of the present study would provide managers with a better understanding of the important role authenticity plays in ethnic restaurants' brand equity. Managerial implications for better brand equity management are provided. (C) 2015 Elsevier Ltd. All rights reserved.
引用
收藏
页码:36 / 45
页数:10
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