Comprehension on Family-Centered Rounds for Limited English Proficient Families

被引:31
作者
Lion, K. Casey [1 ,2 ]
Mangione-Smith, Rita [1 ,2 ]
Martyn, Molly [1 ]
Hencz, Patty [3 ]
Fernandez, Juan [3 ]
Tamura, Glen [1 ]
机构
[1] Univ Washington, Dept Pediat, Seattle, WA 98195 USA
[2] Seattle Childrens Res Inst, Ctr Child Hlth Behav & Dev, Seattle, WA 98145 USA
[3] Seattle Childrens Hosp, Dept Interpreter Serv, Seattle, WA USA
关键词
communication barriers; family-centered care; language; pediatric hospital; physician-patient relations; teaching rounds; POTENTIAL CLINICAL CONSEQUENCES; HEALTH-CARE; MEDICAL INTERPRETATION; LANGUAGE BARRIERS; COMMUNICATION; INCLUSION; PARENTS; ERRORS; TEAM; UNIT;
D O I
10.1016/j.acap.2012.12.002
中图分类号
R72 [儿科学];
学科分类号
100202 ;
摘要
OBJECTIVE: To describe communication with limited English proficient (LEP) families during family-centered rounds (FCR); to examine differences in family understanding of diagnosis and plan by English proficiency and provider and interpreter rounding behaviors. METHODS: Forty-one English proficient (EP) and 40 LEP parents of pediatric inpatients participated in a prospective cohort study from January to October 2011. Eligible LEP families self-reported a preference for medical communication in Spanish, Somali, or Vietnamese. Rounds were observed; families were interviewed afterward. Parent- and provider-reported diagnosis and plan were compared and classified as correct, incorrect, or incomplete by 3 blinded investigators. Logistic regression adjusted for potential confounders. RESULTS: Fifty percent of LEP rounding encounters involved interpreters filtering information conveyed to families; 43% involved initial medical discussions without families present (vs 12% for EP, P = .002). Providers more frequently provided a plain language summary for LEP families (88% vs 56%, P = .001). LEP and EP families had similar ability to correctly name the child's diagnosis (70% vs 83%, P = .17) and all plan elements (38% vs 39%, P = .88). Results were unchanged after adjusting for parental characteristics and hospital day. Among LEP families, naming the correct diagnosis was positively associated with experience with a hospitalized child (odds ratio 5.11, 95% confidence interval 1.04-24.9) and may be negatively associated with interpreter filtering (odds ratio 0.22, 95% confidence interval 0.05-1.13). CONCLUSIONS: Having initial medical discussions without the family and information filtering are common for LEP patients; filtering may be associated with poorer diagnosis comprehension. Experience with a hospitalized child is associated with increased comprehension among LEP parents.
引用
收藏
页码:236 / 242
页数:7
相关论文
共 27 条
[1]   Are language barriers associated with serious medical events in hospitalized pediatric patients? [J].
Cohen, AL ;
Rivara, F ;
Marcuse, EK ;
McPhillips, H ;
Davis, R .
PEDIATRICS, 2005, 116 (03) :575-579
[2]   Family Presence on Rounds A Systematic Review of Literature [J].
Cypress, Brigitte S. .
DIMENSIONS OF CRITICAL CARE NURSING, 2012, 31 (01) :53-64
[3]   The attitudes and perceptions of healthcare professionals towards family presence during rounds [J].
Duncan, SM ;
Vigen, K ;
Richards, S ;
Garros, D .
CRITICAL CARE MEDICINE, 2005, 33 (12) :A107-A107
[4]   Patient- and Family-Centered Care and the Pediatrician's Role [J].
Eichner, Jerrold M. ;
Betts, James M. ;
Chitkara, Maribeth B. ;
Jewell, Jennifer A. ;
Lye, Patricia S. ;
Mirkinson, Laura J. .
PEDIATRICS, 2012, 129 (02) :394-404
[5]   Disparities in health care by race, ethnicity, and language among the insured - Findings from a national sample [J].
Fiscella, K ;
Franks, P ;
Doescher, MP ;
Saver, BG .
MEDICAL CARE, 2002, 40 (01) :52-59
[6]   The impact of medical interpreter services on the quality of health care: A systematic review [J].
Flores, G .
MEDICAL CARE RESEARCH AND REVIEW, 2005, 62 (03) :255-299
[7]   Errors in medical interpretation and their potential clinical consequences in pediatric encounters [J].
Flores, G ;
Laws, MB ;
Mayo, SJ ;
Zuckerman, B ;
Abreu, M ;
Medina, L ;
Hardt, EJ .
PEDIATRICS, 2003, 111 (01) :6-14
[8]   Language barriers to health care in the United States [J].
Flores, Glenn .
NEW ENGLAND JOURNAL OF MEDICINE, 2006, 355 (03) :229-231
[9]   Errors of Medical Interpretation and Their Potential Clinical Consequences: A Comparison of Professional Versus Ad Hoc Versus No Interpreters [J].
Flores, Glenn ;
Abreu, Milagros ;
Barone, Cara Pizzo ;
Bachur, Richard ;
Lin, Hua .
ANNALS OF EMERGENCY MEDICINE, 2012, 60 (05) :545-553
[10]   Do professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literature [J].
Karliner, Leah S. ;
Jacobs, Elizabeth A. ;
Chen, Alice Hm ;
Mutha, Sunita .
HEALTH SERVICES RESEARCH, 2007, 42 (02) :727-754