When do subordinates' emotion-regulation strategies matter? Abusive supervision, subordinates' emotional exhaustion, and work withdrawal

被引:195
作者
Chi, Shu-Cheng Steve [1 ]
Liang, Shin-Guang [2 ]
机构
[1] Natl Taiwan Univ, Dept Business Adm, Coll Management, Taipei 10764, Taiwan
[2] Natl Def Univ, Coll Management, Taipei 112, Taiwan
关键词
Abusive supervision; Emotional exhaustion; Work withdrawal; Emotion-regulation strategy; INDIVIDUAL-DIFFERENCES; JOB-PERFORMANCE; MEDIATION; COMMUNICATION; CONSEQUENCES; ANTECEDENTS; MODERATION; OUTCOMES; BURNOUT; IMPACT;
D O I
10.1016/j.leaqua.2012.08.006
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Drawing upon conservation of resources theory, this research examines the linkage between abusive supervision and work withdrawal from a stress perspective, focusing on the moderating role of subordinates' emotion-regulation strategies and the mediating role of emotional exhaustion. Survey data included 254 ranked officers in 55 workgroups of the Taiwan Ministry of National Defense. The HLM results suggest that subordinates' emotional exhaustion mediated the relationship between abusive supervision and work withdrawal only when subordinates engaged in high-frequency expressive suppression or low-frequency cognitive reappraisal. Theoretical and practical implications are discussed. Crown Copyright (c) 2012 Published by Elsevier Inc. All rights reserved.
引用
收藏
页码:125 / 137
页数:13
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