The Impact of Supply Chain Integration and Internal Control on Financial Performance in the Jordanian Banking Sector

被引:29
|
作者
Pakurar, Miklos [1 ]
Haddad, Hossam [2 ]
Nagy, Janos [3 ]
Popp, Jozsef [4 ]
Olah, Judit [1 ]
机构
[1] Univ Debrecen, Inst Appl Informat & Logist, Fac Econ & Business, H-4032 Debrecen, Hungary
[2] Univ Debrecen, Karoly Ihrig Doctoral Sch Management & Business, H-4032 Debrecen, Hungary
[3] Univ Debrecen, Oncol Inst, Fac Med, H-4032 Debrecen, Hungary
[4] Univ Debrecen, Inst Sectoral Econ & Methodol, Fac Econ & Business, H-4032 Debrecen, Hungary
关键词
supply chain integration; customer integration; supplier integration; internal integration; internal control; financial performance; CUSTOMER SATISFACTION; MANAGEMENT-PRACTICES; COMPANY PERFORMANCE; FIRM PERFORMANCE; MEDIATING ROLE; INNOVATION; SYSTEMS;
D O I
10.3390/su11051248
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
The aim of this paper is to use a recently developed framework of supply chain integration (SCI) to examine the influence of a set of relationships between SCI and internal control on financial performance in the Jordanian banking sector. SCI consists of external integration and internal integration. External integration includes customer integration and supplier integration. This study utilizes survey data from 249 employees in the Jordanian banking sector and tests the research framework and hypotheses using exploratory factor analysis. The impact of supply chain internal and external integration and internal control significantly affected financial performance. The impact of the examined factors on financial performance is as follows, in decreasing order: internal integration, supplier integration, customer integration, and internal control. This study's contribution to supply chain management is in its integration of SCI and internal control variables to propose a practical framework for the banks to use, and its development of a measurement tool for managers to determine the effects of internal and external integration and internal control on financial performance.
引用
收藏
页数:20
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