共 54 条
- [1] Aaker DavidA., 1996, BUILDING STRONG BRAN
- [3] Ambler T., 2002, J SERVICE RES, V5
- [4] Barney J. B., 1991, J MANAGEMENT, V15
- [5] Bauer H., 2005, MANAGE DECIS, V43, P331, DOI DOI 10.1108/00251740510589733
- [6] Bauer H.H., 2004, MICROECONOMICS
- [7] Bick N, 2009, J MARKETING MANAGEME, V9
- [8] Blattberg R. C., 1996, HARVARD BUSINESS REV, V74
- [9] Blattberg RobertC., 2001, CUSTOMER EQUITY BUIL
- [10] Cambell C., 2002, INT J MED MARKETING