A Privacy-Aware Conceptual Framework for Coordination

Enterprise architects and information system designers need to understand and manage workflows, data flows, and social interactions to design tools and systems for well-coordinated organizational operations. However, the organizational-nature has drastically transformed over the recent years due to wide-scale use of new computing technologies. Disintegrated structures, large quantities of frequently-generated data, and dubious system and interaction boundaries are some of the obvious identifiers of a modern enterprise, where poorly designed coordination can lead to serious privacy risks. Old coordination modeling frameworks do not set well for the new organizational settings, and a need for alternative models and frameworks has been felt. In this paper, we propose a privacy-aware conceptual framework for understanding coordination by identifying and mapping work, data, and interaction patterns in organizational environments. These propositions intend to help practitioners in developing an updated understanding of the coordination that serves privacy needs, as well.