Effect of marketing strategies on the market performance and a comparative study of online travel agencies in India

被引:3
作者
Agarwal, Shweta [1 ]
Kumar, Shailendra [1 ]
Adichwal, Nitesh Kumar [2 ]
机构
[1] IIIT Allahabad, Dept Management Studies, Allahabad, Uttar Pradesh, India
[2] Univ Petr & Energy Studie, Dept Gen Management, Dehra Dun, Uttarakhand, India
关键词
FIRM PERFORMANCE; SERVICE QUALITY; SOCIAL-MEDIA; TOURISM; EXPENDITURE; IMPACT;
D O I
10.1002/pa.2381
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
The travel industry business in India started with its independence in 1945. India, a country with a lot of diversity, cultural heritage, and scores of languages presents unique challenges and opportunities for online travel agencies (OTAs). The internet changed the face of the travel industry. The travel boom, evolution of the internet, growing acceptance of e-commerce, and the emergence of low-cost carriers have been key factors that have contributed to the emergence of this sector. The present study attempts to bridge the research interests across marketing and finance disciplines. It tries to explore the relationship between the marketing and advertising efforts of the companies with the equity value of the Indian travel agencies. It also aims to compare the popularity and acceptance of online services provided by the major players in the travel and tourism industry in India based on the questionnaire survey conducted from 200 respondents.
引用
收藏
页数:7
相关论文
共 25 条
[1]  
Bogdanovych A., 2006, INFORM COMMUNICATION, P414
[2]   Information Communication Technology Revolutionizing Tourism [J].
Buhalis, Dimitrios ;
O'Connor, Peter .
TOURISM RECREATION RESEARCH, 2005, 30 (03) :7-16
[3]   Will firm's marketing efforts on owned social media payoff? A quasi-experimental analysis of tourism products [J].
Chang, Hsin-Lu ;
Chou, Yen-Chun ;
Wu, Dai-Yu ;
Wu, Sou-Chein .
DECISION SUPPORT SYSTEMS, 2018, 107 :13-25
[4]  
Chemmanur T., 2009, THESIS
[5]  
Christou E, 2010, TOURISM, V58, P7
[6]   The Interrelationship of Personal Variables, Website Characteristics and Trust in Online Travel Portals [J].
Ganguly, Boudhayan ;
Dash, Satyabhushan ;
Cyr, Dianne .
TOURISM RECREATION RESEARCH, 2011, 36 (01) :57-68
[7]   Corporate environmental commitment and financial performance: Moderating effects of marketing and operations capabilities [J].
Hirunyawipada, Tanawat ;
Xiong, Guiyang .
JOURNAL OF BUSINESS RESEARCH, 2018, 86 :22-31
[8]   The Direct and Indirect Effects of Advertising Spending on Firm Value [J].
Joshi, Amit ;
Hanssens, Dominique M. .
JOURNAL OF MARKETING, 2010, 74 (01) :20-33
[9]   Stock Market Reaction to Unexpected Growth in Marketing Expenditure: Negative for Sales Force, Contingent on Spending Level for Advertising [J].
Kim, MinChung ;
McAlister, Leigh M. .
JOURNAL OF MARKETING, 2011, 75 (04) :68-85
[10]   The relative impact of marketing, research-and-development, and operations capabilities on firm performance [J].
Krasnikov, Alexander ;
Jayachandran, Satish .
JOURNAL OF MARKETING, 2008, 72 (04) :1-11