Improving supply chain collaboration through operational excellence approaches: an IoT perspective

被引:38
作者
Cui, Li [1 ]
Gao, Meihua [1 ]
Dai, Jing [2 ]
Mou, Jian [3 ]
机构
[1] Dalian Univ Technol, Sch Business, Panjin, Peoples R China
[2] Univ Nottingham Ningbo China, Ningbo, Peoples R China
[3] Pusan Natl Univ, Sch Business, Management Informat Syst, Busan, South Korea
基金
中国国家自然科学基金; 中国博士后科学基金;
关键词
Supply chain collaboration; Operational excellence; Internet of things; Neutrosophic set; AHP; TOPSIS; DECISION-MAKING METHOD; THINGS IOT; BIG DATA; MEDIATING ROLE; INTERNET; PERFORMANCE; MANAGEMENT; SYSTEM; IMPACT; FRAMEWORK;
D O I
10.1108/IMDS-01-2020-0016
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
Purpose Collaboration is an important emerging dimension of sustainable supply chain management. How to improve supply chain collaboration (SCC) by means of operational excellence approaches has become an important research topic. The Internet of things (IoT), an important means of operational excellence, has also received increased attention. For better collaboration by the IoT, this study proposes a novel methodology to evaluate the measures of IoT adoption in SCC. Design/methodology/approach Based on the six-domain model and the common classification of collaboration, the measures of the IoT and the criteria of SCC are developed, respectively. A hybrid multi-step methodology that combines neutrosophic set theory, analytic hierarchy process (AHP) and technology for order preference by similarity to an ideal solution (TOPSIS) is proposed to complete the evaluation. Findings The results show that improving information transparency, strengthening the integration of management information systems and improving large data processing abilities are the most important measures of the IoT in improving SCC. Measures such as introducing sensing technology and laser scanning technology rank at the bottom and are relatively unimportant. Practical implications The research results provide insights and references for firms to improve SCC by adopting appropriate IoT measures. Originality/value Most of existing studies indicate the significance of technology in SCC. But this study shows a different conclusion that technologies rank the bottom, while information transparency is more important. And a suitable explanation is given. It further enriches the theoretical studies in SCC field.
引用
收藏
页码:565 / 591
页数:27
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