Standardized Patient Training Programs: an Efficient Solution to the Call for Quality Improvement in Oncologist Communication Skills

被引:5
|
作者
Ju, Melody [1 ]
Berman, Abigail T. [1 ,2 ]
Vapiwala, Neha [1 ,2 ]
机构
[1] Univ Penn, Perelman Sch Med, Philadelphia, PA 19104 USA
[2] Univ Penn, Dept Radiat Oncol, Philadelphia, PA 19104 USA
关键词
Communication skills training Standardized patients; Quality improvement; Patient-physician communication; BAD-NEWS; HEALTH-PROFESSIONALS; CANCER; FELLOWS; CARE; TRANSITIONS; EFFICACY; OUTCOMES;
D O I
10.1007/s13187-014-0715-x
中图分类号
R73 [肿瘤学];
学科分类号
100214 ;
摘要
Several key medical and oncologic professional societies have endorsed the importance of physician communication as a quality improvement metric. Despite this clear message, there remain substantial barriers to communication skills training (CST) in oncologic specialties. Herein, we describe the major barriers to communications training and propose standardized patient (SP) programs as efficient and strategic starting points and as expansion opportunities for new and existing CSTs.
引用
收藏
页码:466 / 470
页数:5
相关论文
共 50 条
  • [21] Training to Improve Communication Quality: An Efficient Interdisciplinary Experience for Emergency Department Clinicians
    Aaronson, Emily L.
    White, Benjamin A.
    Black, Lauren
    Brown, David F.
    Benzer, Theodore
    Castagna, Allison
    Raja, Ali S.
    Sonis, Jonathan
    Mort, Elizabeth
    AMERICAN JOURNAL OF MEDICAL QUALITY, 2019, 34 (03) : 260 - 265
  • [22] Enhancing Quality of Serious Illness Conversations: Is Communication Skills Training a Must?
    Hazeltine, M.
    Steadman, Shawna
    Nagpal, Vandana
    JOURNAL OF PAIN AND SYMPTOM MANAGEMENT, 2024, 67 (05) : E569 - E570
  • [23] Evidence-Based Quality Improvement Training Programs Building Staff Capability and Organizational Capacity
    Sarff, Laura
    O'Brien, Roxanne
    JOURNAL OF NURSING CARE QUALITY, 2020, 35 (02) : 95 - 101
  • [24] The influence of a patient counseling training session on pharmacy students' self-perceived communication skills, confidence levels, and attitudes about communication skills training
    Jin, Hye Kyung
    Park, So Hyun
    Kang, Ji Eun
    Choi, Kyung Suk
    Kim, Hong Ah
    Jeon, Min Seon
    Rhie, Sandy Jeong
    BMC MEDICAL EDUCATION, 2019, 19 (1)
  • [25] A Systematic Review of End-of-Life Care Communication Skills Training for Generalist Palliative Care Providers: Research Quality and Reporting Guidance
    Brighton, Lisa Jane
    Koffman, Jonathan
    Hawkins, Amy
    McDonald, Christine
    O'Brien, Suzanne
    Robinson, Vicky
    Khan, Shaheen A.
    George, Rob
    Higginson, Irene J.
    Selman, Lucy Ellen
    JOURNAL OF PAIN AND SYMPTOM MANAGEMENT, 2017, 54 (03) : 417 - 425
  • [26] Impact of hospitalist communication-skills training on patient-satisfaction scores
    O'Leary, Kevin J.
    Darling, Tiffani A.
    Rauworth, Jennifer
    Williams, Mark V.
    JOURNAL OF HOSPITAL MEDICINE, 2013, 8 (06) : 315 - 320
  • [27] Training Clinicians with Communication Skills Needed to Match Medical Treatments to Patient Values
    Back, Anthony L.
    Fromme, Erik K.
    Meier, Diane E.
    JOURNAL OF THE AMERICAN GERIATRICS SOCIETY, 2019, 67 : S435 - S441
  • [28] Inherent Tensions and Challenges of Oncologist-Patient Communication: Implications for Interpreter Training in Health-care Settings
    Hsieh, Elaine
    Terui, Sachiko
    JOURNAL OF APPLIED COMMUNICATION RESEARCH, 2015, 43 (02) : 141 - 162
  • [29] The effect of communication skills training on patient-pharmacist communication in pharmacy education: a meta-analysis
    Jin, Hye Kyung
    Choi, Jae Hee
    Kang, Ji Eun
    Rhie, Sandy Jeong
    ADVANCES IN HEALTH SCIENCES EDUCATION, 2018, 23 (03) : 633 - 652
  • [30] Development and preliminary evaluation of communication skills training program for oncologists based on patient preferences for communicating bad news
    Fujimori, Maiko
    Shirai, Yuki
    Asai, Mariko
    Akizuki, Nobuya
    Katsumata, Noriyuki
    Kubota, Kaoru
    Uchitomi, Yosuke
    PALLIATIVE & SUPPORTIVE CARE, 2014, 12 (05) : 379 - 386