Service Level Agreement as an Instrument to Enhance Trust in Cloud Computing - An Analysis of Infrastructure-as-a-Service Providers

被引：0

作者：

Stankov, Ivo ^{[1
]}

Datsenka, Rastsislau ^{[1
]}

Kurbel, Karl ^{[1
]}

机构：

[1] European Univ Viadrina, Frankfurt, Germany

来源：

AMCIS 2012 PROCEEDINGS | 2012年

关键词：

Cloud computing; trust; service level agreement (SLA); infrastructure-as-a-service (IaaS); MARKETPLACES; MANAGEMENT;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

We analyze service level agreements (SLAs) for cloud computing services, in particular SLAs published by infrastructure-as-a-service (IaaS) providers on their websites. The rationale is to investigate the potential and actual roles of SLAs as trust-enhancing instruments. Cloud computing is still not as widespread as it could be, because many decision makers do not sufficiently trust the technology or the providers, and hence are skeptical about adopting it. Enhancing trust could significantly advance cloud computing. We discuss the main aspects of trust as well as typical characteristics described in SLAs. Following this, a study of actual service level agreements offered by IaaS providers and published on their websites is presented. One of the findings is that at present only a few providers exploit the full potential of SLAs as trust-enhancing instruments.

引用

页数：10

共 50 条

[41] Selecting services in the cloud: a decision support methodology focused on infrastructure-as-a-service context [J].

Belusso, Cassio L. M. ;

Sawicki, Sandro ;

Basto-Fernandes, Vitor ;

Frantz, Rafael Z. ;

Roos-Frantz, Fabricia .

JOURNAL OF SUPERCOMPUTING, 2022, 78 (06) :7825-7860

[42] Selecting services in the cloud: a decision support methodology focused on infrastructure-as-a-service context [J].

Cássio L. M. Belusso ;

Sandro Sawicki ;

Vitor Basto-Fernandes ;

Rafael Z. Frantz ;

Fabricia Roos-Frantz .

The Journal of Supercomputing, 2022, 78 :7825-7860

[43] The protocol design of a eucalyptus-based infrastructure-as-a-service (IaaS) cloud framework [J].

Cui, Wei ;

Li, Yi-Fa ;

Si, Xue-Ming .

Dianzi Yu Xinxi Xuebao/Journal of Electronics and Information Technology, 2012, 34 (07) :1748-1754

[44] Service Level Management in Cloud Computing [J].

Mirobi, G. Justy ;

Arockiam, L. .

2015 INTERNATIONAL CONFERENCE ON CONTROL, INSTRUMENTATION, COMMUNICATION AND COMPUTATIONAL TECHNOLOGIES (ICCICCT), 2015, :376-387

[45] Community trust driven service selection method for cloud computing [J].

Wang, Yan ;

Zhou, Jiantao .

Huazhong Keji Daxue Xuebao (Ziran Kexue Ban)/Journal of Huazhong University of Science and Technology (Natural Science Edition), 2015, 43 (05) :11-16

[46] Trust Model for Measuring Security Strength of Cloud Computing Service [J].

Shaikh, Rizwana ;

Sasikumar, M. .

INTERNATIONAL CONFERENCE ON ADVANCED COMPUTING TECHNOLOGIES AND APPLICATIONS (ICACTA), 2015, 45 :380-389

[47] A CPN-based Trust Negotiation Model on Service Level Agreement in Cloud Environment [J].

Chen, Hongwei ;

Chen, Qiuxia ;

Wang, Chunzhi .

INTERNATIONAL JOURNAL OF GRID AND DISTRIBUTED COMPUTING, 2015, 8 (02) :247-258

[48] A dynamic cloud service selection model based on trust and SLA in cloud computing [J].

Wang, Yubiao ;

Wen, Junhao ;

Wu, Quanwang ;

Guo, Lei ;

Tao, Bamei .

INTERNATIONAL JOURNAL OF GRID AND UTILITY COMPUTING, 2019, 10 (04) :334-343

[49] A novel evaluation framework for improving trust level of Infrastructure as a Service [J].

Hamzeh Mohammad Alabool ;

Ahmad Kamil Bin Mahmood .

Cluster Computing, 2016, 19 :389-410

[50] A Secure Service Agreement Underlying Cloud Computing Environment [J].

Chiang, Mao-Lun .

JOURNAL OF INTERNET TECHNOLOGY, 2018, 19 (06) :1753-1761

← 1 2 3 4 5 →