The organizational benefits of the kaizen approach at the Centre Hospitalier Universitaire de Sherbrooke (CHUS)

被引：4

作者：

Comtois, Jonathan ^{[1
]}

Paris, Yvon ^{[1
]}

Poder, Thomas G. ^{[2
,3
]}

Chausse, Sylvain ^{[1
]}

机构：

[1] DRFST, CHUS, Sherbrooke, PQ J1G 2K6, Canada

[2] Hop Hotel Dieu, CHUS, Unite ETMIS, Sherbrooke, PQ J1G 2E8, Canada

[3] CRC Etienne Le Bel, Sherbrooke, PQ J1H 5N4, Canada

来源：

SANTE PUBLIQUE | 2013年 / 25卷 / 02期

关键词：

Kaizen; Process; Performance; Total quality management; Cost savings; Efficiency; Organizational; Quality;

D O I：

10.3917/spub.132.0169

中图分类号：

R1 [预防医学、卫生学];

学科分类号：

1004 ; 120402 ;

摘要：

Aim: The purpose of this study was to calculate the cost savings associated with using the kaizen approach in our hospital. Methods: Originally developed in Japan, the kaizen approach, based on the idea of continuous improvement, has considerable support in North America, including in the Quebec health care system. This study assessed the first fifteen kaizen projects at the CHUS. Results: Based on an economic evaluation, we showed that using the kaizen approach can result in substantial cost savings. Conclusion: The success of the kaizen approach requires compliance with specific prerequisites. The future of the approach will depend on our ability to comply with these prerequisites. More specifically, such compliance will determine whether the approach is merely a passing fad or a strategy for improving our management style to promote greater efficiency.

引用

页码：169 / 177

页数：9

共 14 条

[1]

Boula JG, I SOINS SITUATIONS C

[2]

Boula JG, EFFETS STRUCTURE ORG

[3]

Chausse S, APPROCHE KAIZEN LEAN

[4]

Chouinard MA, 2011, RENDEMENTS CSSS POUL

[5]

Drummond MF, 2005, Methods for The Economic Evaluation of Health Care Programmes

[6]

Graban M., 2011, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, V2nd

[7]

Lachapelle R, 2011, SEM VENDR LAREPS CHA

[8]

Paris Y, 2012, C LEAN SANT SERV SOC

[9]

Placet JL, 2011, HOMME COEUR STRATEGI

[10]

Rathwell T, 2002, HEALTHC MANAGE FORUM, V15, P52

← 1 2 →