Generating feedback reports for adults taking basic skills tests

SkillSum is an Artificial Intelligence (AI) and Natural Language Generation (NLG) system that produces short feedback reports for people who are taking online tests which check their basic literacy and numeracy skills. In this paper, we describe the SkillSum system and application, focusing on three challenges which we believe are important ones for many systems which try to generate feedback reports from Web-based tests: choosing content based on very limited data, generating appropriate texts for people with varied levels of literacy and knowledge, and integrating the web-based system with existing assessment and support procedures.