The Culturally Responsive Social Service Agency: The Application of an Evolving Definition to a Case Study

被引：19

作者：

Chow, Julian Chun-Chung ^{[1
]}

Austin, Michael J. ^{[1
]}

机构：

[1] Univ Calif Berkeley, Sch Social Welf, Berkeley, CA 94720 USA

来源：

ADMINISTRATION IN SOCIAL WORK | 2008年 / 32卷 / 04期

关键词：

Social services delivery; organizations; cultural responsiveness; ethnicity;

D O I：

10.1080/03643100802293832

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

Most of the attention in the last few decades in the human services field has been on the development of culturally competent practice with little attention to the context of this practice. This analysis and case study focuses on the organizational context of social service practitioners seeking to respond effectively to an increasingly diverse client population. Specific attention is given to the development of a working definition of a culturally responsive social service agency. This definition is used to assess a case study of a public sector county social service agency that has a substantial history in promoting culturally responsive practices. The implications for future management practices are noted in the conclusion.

引用

页码：39 / 64

页数：26