APPLYING UNCERTAINTY MANAGEMENT THEORY TO EMPLOYEE VOICE BEHAVIOR: AN INTEGRATIVE INVESTIGATION

被引:101
作者
Takeuchi, Riki [1 ]
Chen, Zhijun [2 ]
Cheung, Siu Yin [3 ]
机构
[1] Hong Kong Univ Sci & Technol, Dept Management, Kowloon, Hong Kong, Peoples R China
[2] Shanghai Univ Finance & Econ, Shanghai, Peoples R China
[3] Hong Kong Baptist Univ, Hong Kong, Hong Kong, Peoples R China
关键词
ORGANIZATIONAL CITIZENSHIP BEHAVIOR; EXTRA-ROLE BEHAVIORS; PROCEDURAL FAIRNESS; OUTCOME FAVORABILITY; APPLICANTS REACTIONS; SELF-EVALUATIONS; WORK ATTITUDES; JUSTICE; MODEL; PERSONALITY;
D O I
10.1111/j.1744-6570.2012.01247.x
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Drawing on uncertainty management theory, this study integrates justice research with the elaboration likelihood model and considers employee voice behavior as a function of 3 (interpersonal, procedural, and distributive) facets of justice perceptions in combination. Specifically, a positive relationship is hypothesized between interpersonal justice and employee voice behavior, which is buffered by high procedural justice. This 2-way interaction effect is also examined to determine whether it would be mitigated by low distributive justice. Results from a sample of 395 manageremployee dyads provide support for these predictions. Furthermore, results from a supplementary analysis show that the 3-way interaction effect on employee voice behavior was more pronounced for those who had a high feeling of uncertainty (i.e., those with a shorter job tenure or occupational tenure). Theoretical and practical implications of the findings are discussed.
引用
收藏
页码:283 / 323
页数:41
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