Are Spanish primary care professionals aware of patient safety?

被引:28
作者
Pilar Astier-Pena, Maria [1 ,2 ,3 ]
Luisa Torijano-Casalengua, Maria [1 ,4 ]
Olivera-Canadas, Guadalupe [1 ,5 ]
Silvestre-Busto, Carmen [6 ]
Agra-Varela, Yolanda [7 ]
Angel Maderuelo-Fernandez, Jose [1 ,8 ,9 ]
机构
[1] Spanish Soc Family & Community Med, Patient Safety Work Grp, Barcelona, Spain
[2] SALUD, Hlth Serv Aragon, Hlth Ctr Caspe, Zaragoza, Spain
[3] Univ Zaragoza, Sch Med, Dept Med Psychiat & Dermatol, Zaragoza, Spain
[4] Hlth Serv Castilla La Macha, Integrated Care Management Talavera Reina, Toledo, Spain
[5] Hlth Serv Madrid SERMAS, Qual Management & Planning Dept, Tech Direct Qual & Proc, Madrid, Spain
[6] Qual Unit Hlth Serv Basque Country, Guipuzcoa, Spain
[7] Minist Hlth, Gen Direct Publ Hlth Qual & Innovat, Madrid, Spain
[8] Hlth Serv Castilla & Leon SACYL, REDIAPP, IBSAL, Primary Care Management Salamanca, Salamanca, Spain
[9] Alamedilla Hlth Ctr, Primary Care Res Unit, Salamanca, Spain
关键词
PRIMARY-HEALTH-CARE; ADVERSE EVENTS; CULTURE; QUESTIONNAIRE; MEDICINE; PEOPLE; GENDER;
D O I
10.1093/eurpub/ckv066
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
Background: Knowledge about safety culture improves patient safety (PS) in health-care organizations. The first contact a patient has with health care occurs at the primary level. We conducted a survey to measure patient safety culture (PSC) among primary care professionals (PCPs) of health centres (HCs) in Spain and analyzed PS dimensions that influence PSC. Methods: We used Agency for Healthcare Research and Quality (AHRQ) Medical Office Survey on Patient Safety Culture translated and validated into Spanish to conduct a cross-sectional anonymous postal survey. We randomly selected a sample of 8378 PCPs at 289 HCs operated by 17 Regional Health Services. Statistical analysis was performed on sociodemographic variables, survey items, PS dimensions and a patient safety synthetic index (PSSI), calculated as average score of the items per dimension, to identify potential predictors of PSC. We used AHRQ data to conduct international comparison. Results: A total of 4344 PCPs completed the questionnaire. The response rate was 55.69%. Forty-two percent were general practitioners, 34.9% nurses, 18% administrative staff and 4.9% other professionals. The highest scoring dimension was 'PS and quality issues' 4.18 (4.1-4.20) 'Work pressure and pace' was the lowest scored dimension with 2.76 (2.74-2.79). Professionals over 55 years, with managerial responsibilities, women, nurses and administrative staff, had better PSSI scores. Professionals with more than 1500 patients and working for more than 11 years at primary care had lower PSSI scores. Conclusions: This is the first national study to measure PSC in primary care in Spain. Results may reflect on-going efforts to build a strong PSC. Further research into its association with safety outcomes and patients' perceptions is required.
引用
收藏
页码:781 / 787
页数:7
相关论文
共 36 条
[1]   New technologies in primary care: people, machines, records, and networks. SESPAS Report 2012 [J].
Alfaro, Mercedes ;
Bonis, Julio ;
Bravo, Rafael ;
Fluiters, Enrique ;
Minue, Sergio .
GACETA SANITARIA, 2012, 26 :107-112
[2]   The feminization and the profession of Medicine [J].
Arrizabalaga, Pilar ;
Bruguera, Miguel .
MEDICINA CLINICA, 2009, 133 (05) :184-186
[3]   Primary Care: Current Problems And Proposed Solutions [J].
Bodenheimer, Thomas ;
Pham, Hoangmai H. .
HEALTH AFFAIRS, 2010, 29 (05) :799-805
[4]   Renewing Primary Care: Lessons Learned From The Spanish Health Care System [J].
Borkan, Jeffrey ;
Eaton, Charles B. ;
Novillo-Ortiz, David ;
Rivero Corte, Pablo ;
Jadad, Alejandro R. .
HEALTH AFFAIRS, 2010, 29 (08) :1432-1441
[5]   Spreading human factors expertise in healthcare: untangling the knots in people and systems [J].
Catchpole, Ken .
BMJ QUALITY & SAFETY, 2013, 22 (10) :793-797
[6]   Global Research Priorities to Better Understand the Burden of Iatrogenic Harm in Primary Care: An International Delphi Exercise [J].
Cresswell, Kathrin M. ;
Panesar, Sukhmeet S. ;
Salvilla, Sarah A. ;
Carson-Stevens, Andrew ;
Larizgoitia, Itziar ;
Donaldson, Liam J. ;
Bates, David ;
Sheikh, Aziz .
PLOS MEDICINE, 2013, 10 (11)
[7]   Measuring perceptions of safety climate in primary care: a cross-sectional study [J].
de Wet, Carl ;
Johnson, Paul ;
Mash, Robert ;
McConnachie, Alex ;
Bowie, Paul .
JOURNAL OF EVALUATION IN CLINICAL PRACTICE, 2012, 18 (01) :135-142
[8]  
European Commission PSQCWG, 2014, REP REP LEARN SUBGR
[9]  
Expert Panel on Effective Ways of Investing in Health (EXPH), 2014, FIN REP FUT EU AG QU
[10]   Effects of gender on performance in medicine - Men may have higher output than women, but this is possibly offset by litigation and disciplinary action [J].
Firth-Cozens, Jenny .
BRITISH MEDICAL JOURNAL, 2008, 336 (7647) :731-732