Modeling maintenance projects risk effects on ERP performance

被引：18
|
作者：
Lopez, Cristina [1 ]
Salmeron, Jose L. [1 ]
机构：
[1] Univ Pablo Olavide, Dept Business Adm & Mkt, Seville 41013, Spain
来源：
COMPUTER STANDARDS & INTERFACES | 2014年 / 36卷 / 03期
关键词：
ERP maintenance; System performance; Software project risks; Simulations; Soft computing; FUZZY COGNITIVE MAPS; CRITICAL SUCCESS FACTORS; SOFTWARE; ENTERPRISE; SYSTEMS; MANAGEMENT; IMPLEMENTATION; CUSTOMIZATION; KNOWLEDGE; EXAMPLE;
D O I：
10.1016/j.csi.2013.11.002
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
Worldwide organizations have made important efforts to replace their legacy information applications by ERP (Enterprise Resource Planning) solutions. However, a suitable system implementation does not guarantee the ERP adoption success. This also depends on the modifications carried out in the system during the ERP maintenance. The implementation process of these changes is risky and may negatively affect application performance. Therefore, practitioners must handle the existing ERP maintenance risks in order to preserve the system performance. Hence, we propose an innovative and flexible technique to manage risks impacts on ERP performance. (C) 2013 Elsevier B.V. All rights reserved.
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页码：545 / 553
页数：9
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