Combining Open Innovation and Knowledge Management for a Community of Practice - An Analytics Driven Approach

被引:0
作者
Dinter, Barbara [1 ]
Kollwitz, Christoph [1 ]
Moslein, Kathrin M. [2 ]
Roth, Angela [2 ]
机构
[1] Univ Technol Chemnitz, Chemnitz, Germany
[2] Friedrich Alexander Univ Erlangen Nuremberg, Erlangen, Germany
来源
AMCIS 2016 PROCEEDINGS | 2016年
关键词
Open innovation; knowledge management; big data; analytics; communities of practice; virtual communities; conceptual framework; design science research; DESIGN SCIENCE RESEARCH; NETWORK ANALYSIS;
D O I
暂无
中图分类号
TP301 [理论、方法];
学科分类号
081202 ;
摘要
Communities connecting people who want to create and share knowledge and participate in the development of new products and services related to emerging technologies gain increasingly attention. Such communities of practices benefit from components that allow innovation activities for the community members. Also, the shared creation of a knowledge base can contribute to community success. So far, these two components have been addressed separately. In our research, we integrate them by means of an analytics component. It can foster the processes within a community and provide novel insights about the domain in focus, such as by observing the community members behavior, as these members represent relevant stakeholders for the domain. We conceptualize a framework for integrating the components open innovation, knowledge management, community management, and analytics. In a multi-year research project we have implemented and evaluated the framework. The paper at hand presents preliminary findings.
引用
收藏
页数:10
相关论文
共 34 条
[1]   Innovation management measurement: A review [J].
Adams, R ;
Bessant, J ;
Phelps, R .
INTERNATIONAL JOURNAL OF MANAGEMENT REVIEWS, 2006, 8 (01) :21-47
[2]  
Agterberg M., 2014, ENCY SOCIAL NETWORK, P1141
[3]   Knowing in action: Beyond communities of practice [J].
Amin, Ash ;
Roberts, Joanne .
RESEARCH POLICY, 2008, 37 (02) :353-369
[4]  
[Anonymous], 2003, NEW IMPERATIVE CREAT
[5]  
[Anonymous], 2015, COMMUNITIES PRACTICE
[6]   The place of communities of practice in knowledge management studies: a critical review [J].
Bolisani, Ettore ;
Scarso, Enrico .
JOURNAL OF KNOWLEDGE MANAGEMENT, 2014, 18 (02) :366-381
[7]   Network Analysis in the Social Sciences [J].
Borgatti, Stephen P. ;
Mehra, Ajay ;
Brass, Daniel J. ;
Labianca, Giuseppe .
SCIENCE, 2009, 323 (5916) :892-895
[8]   Knowledge management metrics [J].
Bose, R .
INDUSTRIAL MANAGEMENT & DATA SYSTEMS, 2004, 104 (5-6) :457-468
[9]  
Cambridge D., 2012, Proceedings of the 2nd International Conference on Learning Analytics and Knowledge, P69
[10]  
Chen HC, 2012, MIS QUART, V36, P1165