Peer case review sharpens event analysis

被引:7
作者
Hitchings, Kim S. [1 ]
Davies-Hathen, Nancy [3 ]
Capuano, Terry Ann [2 ]
Morgan, Georgiann [3 ]
Bendekovits, Rita [3 ]
机构
[1] Lehigh Valley Hosp & Hlth Network, Ctr Profess Excellence, Allentown, PA 18103 USA
[2] Lehigh Valley Hosp & Hlth Network, Clin Serv, Allentown, PA 18103 USA
[3] Lehigh Valley Hosp & Hlth Network, Patient Care Serv, Allentown, PA 18103 USA
关键词
case review; peer case review; peer review; quality of care; root cause analysis;
D O I
10.1097/01.NCQ.0000324210.34497.f5
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
This manuscript describes a scholarly approach to peer case review that identifies and analyzes quality-of-care issues in response to a question about nursing care of a specific patient. The comprehensive method provides a structured format that critically examines untoward patient events, generates an awareness of gaps in care from a systems perspective, ensures action planning focused on legitimate root causes, stimulates performance improvement initiatives, and provides a forum to share learning throughout the organization.
引用
收藏
页码:296 / 304
页数:9
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