A quantitative valuation of tourist experience in Lisbon

被引：25

作者：

Sarra, Annalina ^{[1
]}

Di Ziol, Simone ^{[2
]}

Cappucci, Marianna ^{[1
]}

机构：

[1] Univ GdAnnunzio, Dept Econ, I-65127 Pescara, Italy

[2] Univ GdAnnunzio, Dept Legal & Social Sci, I-65127 Pescara, Italy

来源：

ANNALS OF TOURISM RESEARCH | 2015年 / 53卷

关键词：

Tourist satisfaction; Lisbon; Item response theory; Mixed model; Spatial questionnaire; CONSUMER SATISFACTION; ITEM; DETERMINANTS; VALUES; MODELS;

D O I：

10.1016/j.annals.2015.04.003

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The increasing value of tourist satisfaction for tourism promotion has led to a substantial increase in research into the process of measuring the satisfaction of tourists, and various approaches and theories have been developed. This paper proposes an Item Response Theory (IRT) approach to ensure the measurements of perceptions and satisfaction of tourists. Data were collected by means of a questionnaire administered to tourists who had visited Lisbon. The formulation of the IRT models allowed us to determine the influence of some demographic and travel behaviour characteristics on a number of given destination attributes. We also specified georeferenced IRT models to attain geographically differentiated measures of tourist satisfaction. The main findings from the models are compared and discussed. (C) 2015 Elsevier Ltd. All rights reserved.

引用

页码：1 / 16

页数：16

共 47 条

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