Business Process Management in Transition Economies: Current Research Landscape and Future Opportunities

Business Process Management (BPM) is an approach of improving organizational performance by managing and optimizing business processes. While BPM is extremely popular in mature economies, reports are scarce about its use in transition economies, which are countries in the process of moving from a centrally planned economic system to a market-driven system. To assess the current research landscape on BPM in transition economies, we conduct a systematic literature review and use the six core elements of BPM framework for the analysis of 29 papers. Our review confirms the early stage of research on BPM in transition economies; two factors, People and Culture, are hardly examined. Furthermore, we propose to extend the six core elements of BPM framework by adding two key factors: External Environment and Ownership of Organization. The resulting eight core elements of BPM framework provides a robust theoretical foundation while pointing to multiple avenues for future research.