The impact of cross-training on team functioning: An empirical investigation

被引:153
作者
Volpe, CE
CannonBowers, JA
Salas, E
Spector, PE
机构
[1] USN,AIR WARFARE CTR,TRAINING SYST DIV,ORLANDO,FL 32826
[2] UNIV S FLORIDA,TAMPA,FL
关键词
D O I
10.1518/001872096778940741
中图分类号
B84 [心理学]; C [社会科学总论]; Q98 [人类学];
学科分类号
03 ; 0303 ; 030303 ; 04 ; 0402 ;
摘要
The effects of cross-training (presence vs. absence) and workload (high vs. low) on team processes, communication, and task performance were examined. Eighty male undergraduate students were randomly assigned to one of four training conditions: cross-training, low workload; cross-training, high workload; no cross-training, low workload; and no cross-training, high workload. Results indicated that cross-training was an important determinant of effective teamwork process, communication, and performance. Predicted interactions between cross-training and workload were not supported. Implications for the design and implementation of cross-training as a means to improve team functioning are discussed.
引用
收藏
页码:87 / 100
页数:14
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