Children Privacy Identification System in LINE Chatbot for Smart Toys

Children's privacy concerns about smart toys are becoming more and more critical in the toy industry. Parents and guardians continue to strive to protect their children from unnecessary privacy risks such as collection, and unconsented use of or access to their children's information. However, there is still no standardized privacy framework, which focuses on smart toys in this paradigm; making it difficult to determine possible privacy violation in for example determining whether a phrase shared with a smart toy is sensitive or not. To overcome this challenge, we build a privacy identification system through Chatbot technology. We call this system a Children Privacy Identification (CPI) system. To develop CPI system, we divide our research works into two parts: (1) Collect the phrase from the smart toys; and (2) Explore privacy Identification based on Personally Identifiable Information (PII) and Children's Online Privacy Protection Act (COPPA). For illustration, we integrate the CPI system in LINE Chatbot. The result shows that people feel more comfortable in talking to LINE Chatbot with privacy protection.