How to compare performances of firms operating in different sectors?

被引:21
作者
Bititci, U. S. [1 ]
Firat, S. U. O. [2 ]
Garengo, P. [3 ]
机构
[1] Univ Strathclyde, DMEM, Strathclyde Inst Operat Management, Glasgow G1 1XJ, Lanark, Scotland
[2] Marmara Univ, Dept Ind Engn, Fac Engn, TR-34722 Istanbul, Turkey
[3] Univ Padua, Dept Innovat Mech & Management, I-35131 Padua, Italy
基金
英国工程与自然科学研究理事会;
关键词
benchmarking; comparisons; measurement; performance; SMEs; MANUFACTURING PRACTICES; ORGANIZATIONAL PERFORMANCE; BALANCED SCORECARD; CONCEPTUAL-MODEL; BENCHMARKING; MANAGEMENT; CHAIN; INDUSTRY; IMPACT; SYSTEMS;
D O I
10.1080/09537287.2011.643829
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
This paper seeks to address the question How to measure different SMEs' performances comparatively?' An initial review reveals that the literature does not provide objective and explicit debate on the subject. Consequently, an approach is developed, informed by the literature, which is used to compare the performances of 37 SMEs. The consistency and reliability of the approach is tested, resulting in a ranking of the 37 firms according to their performances. Using cluster and factor analysis the paper demonstrates that leading indicators are somewhat redundant, and that lagging indicators have greater significance for the purpose of comparative measurement of different SMEs performances. Whilst the approach adopted here withstood internal and external validity tests and can be seen as a robust way of comparing SMEs performances, these results may be limited to this study.
引用
收藏
页码:1032 / 1049
页数:18
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