Public relations identity and the stakeholder-organization relationship: A revised theoretical position for public relations scholarship

被引:37
作者
Smith, Brian G. [1 ]
机构
[1] Purdue Univ, W Lafayette, IN 47907 USA
关键词
INTEGRATED MARKETING COMMUNICATION; RELATIONSHIP MANAGEMENT; IMC; STRATEGY; CRISIS; SATISFACTION; PERCEPTIONS; ISSUE;
D O I
10.1016/j.pubrev.2012.06.011
中图分类号
F [经济];
学科分类号
02 ;
摘要
This paper addresses the challenge to differentiate public relations scholarship from other related communication disciplines (i.e., marketing, advertising, communication studies) by examining the concept of the stakeholder-organization relationship and public relations' unique contributions therein. This paper proposes that public relations scholars move beyond discussing relationship attitudes and examine the central concept of a relationship, which comprises mutual orientation around a common interest point and the multiplicity of stakes and stakeholders. Research imperatives in the integration of relationship stakes and the value of social media in relationship analysis stand to further differentiate public relations from marketing. (C) 2012 Elsevier Inc. All rights reserved..
引用
收藏
页码:838 / 845
页数:8
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