Health Professionals' Experience with Patients Accessing Their Electronic Health Records: Results from an Online Survey

被引：20
作者：
Johansen, Monika A. [1 ,2 ]
Kummervold, Per Egil [3 ]
Sorensen, Tove [4 ]
Zanaboni, Paolo [1 ]
机构：
[1] Univ Hosp North Norway, Norwegian Ctr E Hlth Res, Tromso, Norway
[2] Arctic Univ Norway, Telemed E Hlth Res Grp, Tromso, Norway
[3] Norut Northern Res Inst, Tromso, Norway
[4] Helse Nord IKT HF, Tromso, Norway
来源：
MEDINFO 2019: HEALTH AND WELLBEING E-NETWORKS FOR ALL | 2019年 / 264卷
关键词：
Electronic Health Records; Patient Access to Records; Telemedicine;
D O I：
10.3233/SHTI190273
中图分类号：
TP39 [计算机的应用];
学科分类号：
081203 ; 0835 ;
摘要：
The aim of this study was to investigate hospital professionals' experience and attitude with patients accessing their own electronic health records. The study was conducted one year after service establishment. Data was collected through an online survey. In total, 457 replies were received. The results revealed a quarter of the administrative staff received feedback from patients or relatives regarding mistakes or missing information in their EHR. In addition, 67.5% of health professionals expected more patients to have basic knowledge of their health status in the future, and 21.4% found patients already gained better knowledge about diagnosis, treatment, or follow-up. The results also revealed some challenges with the service, especially for health professionals working in psychiatry, with some scepticism on whether the service is suitable for the sickest and most vulnerable patients.
引用
收藏
页码：504 / 508
页数：5
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