共 55 条
- [2] [Anonymous], 1996, INT J RES MARK, DOI DOI 10.1016/S0167-8116(96)00021-3
- [3] [Anonymous], 2014, Forbes
- [6] Bao Y, 2014, CHINESE SPORTS BRAND
- [8] Chang MK, 2005, INFORM MANAGE-AMSTER, V42, P543, DOI 10.1016/j.im.2004.02.006
- [9] Back from the brink - Why customers stay [J]. JOURNAL OF SERVICE RESEARCH, 2007, 9 (03) : 211 - 228
- [10] CORDELL V., 1991, J ACAD MARKET SCI, V19, P123, DOI DOI 10.1007/BF02726004