Negotiating Social Diversity in Residential Care for Older Persons

被引:7
作者
Kilaberia, Tina R. [1 ]
机构
[1] Univ Calif Davis, 2450 48th St,Suite 2600, Sacramento, CA 95817 USA
关键词
diversity in organizations; organizational ethnography; residential setting; interdisciplinary care; older persons; NURSING ASSISTANTS; WORKERS; SUBGROUPS; IMMIGRANT; HOME; FAULTLINES; DYNAMICS;
D O I
10.1177/0891241621991638
中图分类号
C91 [社会学];
学科分类号
030301 ; 1204 ;
摘要
Studies have long noted challenges of diversity in the workplace. Growing evidence suggests that both the aging population and the workforce needed for health and social care will be more diverse than in previous decades. The confluence of older person and care worker diversity can result in suboptimal care. Drawing on 44 interviews, observations of 62 meetings, and a five-year immersion, this organizational ethnography examines the impact of social diversity at a large, urban, multi-level, residential care organization for older persons. The impact of diversity is delineated on three levels such as among care workers, between care workers and residents, and in terms of personal and organizational responsibility for diversity work. Strengths of diversity are mainly with regard to connectivity between care workers and residents. Diversity challenges include implications for care processes, care workers' identities, and organizational health.
引用
收藏
页码:466 / 496
页数:31
相关论文
共 40 条