Constructing a risk management indicator model for travel agencies: a resource integration perspective

被引：8

作者：

Chang, Te-Yi ^{[1
]}

Shen, Ching-Cheng ^{[1
]}

Li, Zhi-Wei ^{[1
]}

机构：

[1] Natl Kaohsiung Univ Hospitality & Tourism, Grad Inst Tourism Management, 1 Song He Rd, Kaohsiung, Taiwan

来源：

ASIA PACIFIC JOURNAL OF TOURISM RESEARCH | 2019年 / 24卷 / 10期

关键词：

Resource-based theory; resource dependence theory; risk management; content analysis; Delphi method; the analytic hierarchy process; tourism risk; travel agencies; strategic management; indicator; HIERARCHY PROCESS; DELPHI METHOD; TOURISM; STRATEGIES; OUTCOMES;

D O I：

10.1080/10941665.2019.1653333

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This study integrated resource-based theory and resource dependence theory, and introduced risk management on Taiwan's travel agencies. First, through in-depth interviews with experts and content analysis, preliminary items were generated. Second, using the modified Delphi method to converge expert consensus, and 7 facets with 37 items was formulated. Next, the criteria in the various levels were weighted through the Analytic Hierarchy Process and ranked. This study result showed that priority operating risks for Taiwan's travel agencies were financial risks, competing risks and supply chain risks. This study found can be used by travel agencies in risk management and competitive strategies.

引用

页码：1021 / 1033

页数：13

共 14 条

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