Inside the black box of business incubation: Study B-scale assessment, model refinement, and incubation outcomes

Due to a lack of valid and reliable scales, few studies have sought to describe and measure the business incubation process. After rigorously developing and pre-testing scales intended to measure the incubation process (Study A), we collected data from 53 incubators operating in the US in order to (a) systematically examine the incubation process, and (b) validate the scales. Accordingly, this study offers ( 1) new, validated scales for measuring the process of incubating new ventures, (2) empirically-based refinements to a theoretical model of the incubation process, and (3) data on business incubation outcomes that are very useful for incubator planning and benchmarking purposes.