Health Capability Maturity Model: Person-centered Approach in Personal Health Record System

Personal health record (PHR) system is considered an important component in implementing continuity of care and evidence based treatment in modern healthcare. However, the adoption rates for PHR system by general public still remained low due to lack of interest and low health literacy level. In this paper, we propose a health capability maturity model (HCMM) and corresponding improvement paths to improve an individual's capability to manage one's health systematically by using PHRs. The HCMM allows an individual to collect, monitor, and control one's health information. To this end, we attempt to integrate some of the key processes and concepts from Capability Maturity Model Integration (CMMI) and Trans theoretical Model (TTM) into HCMM that assesses an individual's capability and awareness on managing health and well-being and suggests customized improvement goals.