Operational, Tactical and Strategical Integration for Enterprise Decision-Making

Enterprises are highly complex systems in which one or more organizations share a definite mission, goals and objectives to offer a product or service. As a result, decision-making in the enterprise becomes a highly challenging task, which is usually classified in several levels. In this work, an ontological framework is built as a mechanism for exchanging information and knowledge models for multiple applications and effective integration between the different hierarchical levels. The potential of the general semantic framework developed (model maintenance, usability and re-usability) is demonstrated using a case study concerning the enterprise supply chain network design-planning problem.