The effect of job related stress on employees' satisfaction: A survey in Health Care

被引:38
作者
Trivellas, Panagiotis [1 ]
Reklitis, Panagiotis [1 ]
Platis, Charalambos
机构
[1] Technol Educ Inst Chalkis, Dept Logist, Thiva 32200, Greece
来源
PROCEEDINGS OF THE 2ND INTERNATIONAL CONFERENCE ON INTEGRATED INFORMATION (IC-ININFO 2012) | 2013年 / 73卷
关键词
Job stress; Job Satisfaction; conflict; workload; job autonomy; Health Care; HOSPITAL NURSES; COPING STRATEGIES; NURSING STAFF; MENTAL-HEALTH; ROLE-CONFLICT; WORK STRESS; COMMITMENT; SAMPLE; MODEL; METAANALYSIS;
D O I
10.1016/j.sbspro.2013.02.110
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
This paper investigates the impact of job related stress on Job Satisfaction of nursing staff working in hospitals. Job stress is one of the most important workplace health risks for employees, and job satisfaction has been considered as a crucial factor in the provision of high quality services and superior performance at hospitals. This paper presents a field survey. Drawing on a sample of 271 nurses operating in Greek hospitals, we examined the degree to which stressors such as conflict, workload, interpersonal relationships, career development, information access and feedback influence job satisfaction aspects such as physical environment, career opportunities, management style, job enrichment, rewards and job security. Results showed that conflict, heavy workload and lack of job autonomy are negatively associated with all job satisfaction dimensions, while shortage in information access and feedback is positively related to employees' satisfaction with rewards and job security. (C) 2013 The Authors. Published by Elsevier Ltd. Selection and peer-review under responsibility of The 2nd International Conference on Integrated Information.
引用
收藏
页码:718 / 726
页数:9
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