Strategizing information systems-enabled organizational transformation: A transdisciplinary review and new directions

被引:302
作者
Besson, Patrick [3 ]
Rowel, Frantz [1 ,2 ]
机构
[1] Univ Nantes, LEMNA, Nantes, France
[2] SKEMA Business Sch, Sophia Antipolis, France
[3] ESCP Europe, Paris, France
关键词
Information systems; Organizational transformation; Inertia; Process; Agency; Performance; BUSINESS TRANSFORMATION; PUNCTUATED EQUILIBRIUM; RADICAL TRANSFORMATION; SWITCHING COSTS; USER RESISTANCE; PUBLIC-SECTOR; E-GOVERNMENT; STATUS-QUO; TECHNOLOGY; MANAGEMENT;
D O I
10.1016/j.jsis.2012.05.001
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Twenty years after the promise of Information Systems enabling Organizational Transformation (IS-enabled OT), what have we learned? This paper reviews the literature in order to better understand this phenomenon. As specialists in IS, strategy and organizational studies, we analyze the discourse on OT found in the strategy, organizational theory and IS literature, and identify four structuring themes: organizational inertia, process, agency and performance. We apply the coding derived from these themes to a set of 62 empirical papers and discuss the results. Ten research avenues are then identified to show that IS-enabled OT is still a new frontier for strategic information systems research. (C) 2012 Elsevier B.V. All rights reserved.
引用
收藏
页码:103 / 124
页数:22
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