The connection between the hassles-burnout relationship, as moderated by coping, and aberrant behaviors and health problems among bus drivers

被引:26
作者
Chen, Ching-Fu [1 ]
Kao, Ya-Ling [1 ]
机构
[1] Natl Cheng Kung Univ, Dept Transportat & Commun Management Sci, Tainan 701, Taiwan
关键词
Bus driver; Work stress; Coping; Burnout; Health problems; Aberrant behaviors; JOB DEMANDS; WORK STRESSORS; STRATEGIES; ENGAGEMENT; VIOLATIONS; RESOURCES; ERRORS; SATISFACTION; SAMPLE; MODELS;
D O I
10.1016/j.aap.2013.01.004
中图分类号
TB18 [人体工程学];
学科分类号
1201 ;
摘要
Driving a bus is a stressful job, and may result in aberrant behaviors or health problems. The purpose of this study is to investigate the effects of bus driver burnout on aberrant behaviors and health problems, as well as the role of self-criticism and confrontive and reappraisal coping as moderator variables in the hassle-burnout relationship. A self-administered questionnaire was designed to collect empirical data from bus drivers working at a Taiwanese motor transport company. The results confirm that burnout has a significantly positive relationship with both health problems and aberrant driving behaviors. In addition, although self-criticism positively moderates the relationship between job hassles and burnout, confrontive and reappraisal coping negatively moderate it. (C) 2013 Elsevier Ltd. All rights reserved.
引用
收藏
页码:105 / 111
页数:7
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