Medical outpatients: changes that can benefit patients

被引：24
作者：
Dunnill, MGS [1 ]
Pounder, RE [1 ]
机构：
[1] Univ Bristol, Bristol Royal Infirm, Directorate Med, Dept Dermatol, Bristol BS2 8HW, Avon, England
来源：
CLINICAL MEDICINE | 2004年 / 4卷 / 01期
关键词：
ambulatory care; appointment; booking; clinic; outpatient; waiting time;
D O I：
10.7861/clinmedicine.4-1-45
中图分类号：
R5 [内科学];
学科分类号：
1002 ; 100201 ;
摘要：
This article reviews the current literature relating to medical outpatient services. It has been produced as part of the RCP/NHS Confederation working party on outpatients departments. The article deals with surveys of patient views on outpatients, suggested ways of improving the service, and how best to accommodate teaching in this setting. An RCP booklet, 'How user friendly is your outpatient department?', has also been produced and is available from the college.
引用
收藏
页码：45 / 49
页数：5
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