Organizations undertaking complex projects in uncertain environments

Recent evidence suggests that firms' environments are becoming more complex and uncertain. This paper investigates the relationship between the complexity of a firm's activities, environmental uncertainty and organizational structure. We assume agents are arranged hierarchically, but decisions can be made at different levels. We model a firm's activity set as a modified NK landscape. Via simulations, we find that centralized decision making generates a higher payoff in more complex and uncertain environments, and that a flatter structure is better for the organization with centralized decision making, provided the cost of information processing is low enough.