Sentiment-aware Analysis of Mobile Apps User Reviews Regarding Particular Updates

被引:0
作者
Li, Xiaozhou [1 ]
Zhang, Zheying [1 ]
Stefanidis, Kostas [1 ]
机构
[1] Univ Tampere, Fac Nat Sci, Tampere, Finland
来源
THIRTEENTH INTERNATIONAL CONFERENCE ON SOFTWARE ENGINEERING ADVANCES (ICSEA 2018) | 2018年
关键词
Mobile app; review; sentiment analysis; topic modeling; topic similarity;
D O I
暂无
中图分类号
TP31 [计算机软件];
学科分类号
081202 ; 0835 ;
摘要
The contemporary online mobile application (app) market enables users to review the apps they use. These reviews are important assets reflecting the users needs and complaints regarding the particular apps, covering multiple aspects of the mobile apps quality. By investigating the content of such reviews, the app developers can acquire useful information guiding the future maintenance and evolution work. Furthermore, together with the updates of an app, the users reviews deliver particular complaints and praises regarding the particular updates. Despite that previous studies on opinion mining in mobile app reviews have provided various approaches in eliciting such critical information, limited studies focus on eliciting the user opinions regarding a particular mobile app update, or the impact the update imposes. Hence, this study proposes a systematic analysis method to elicit user opinions regarding a particular mobile app update by detecting the similar topics before and after this update, and validates this method via an experiment on an existing mobile app.
引用
收藏
页码:99 / 107
页数:9
相关论文
共 50 条
[41]   Sentiment Analysis of User Reviews Integrating Margin Sampling and Tri-training [J].
Jiang Y. ;
Zhang T. ;
Xia Z. ;
Li Y. ;
Zhang Z. .
Data Analysis and Knowledge Discovery, 2024, 8 (05) :102-112
[42]   Topic-level Sentiment Analysis for User Reviews in Gasoline Subsidy Application [J].
Wijaya, Darin ;
Murfi, Hendri ;
Ardaneswari, Gianinna .
2024 11TH IEEE SWISS CONFERENCE ON DATA SCIENCE, SDS 2024, 2024, :221-224
[43]   TOUR: Dynamic Topic and Sentiment Analysis of User Reviews for Assisting App Release [J].
Yang, Tianyi ;
Gao, Cuiyun ;
Zang, Jingya ;
Lo, David ;
Lyu, Michael R. .
WEB CONFERENCE 2021: COMPANION OF THE WORLD WIDE WEB CONFERENCE (WWW 2021), 2021, :708-712
[44]   Item-Based Collaborative Filtering Using Sentiment Analysis of User Reviews [J].
Dubey, Abhishek ;
Gupta, Ayush ;
Raturi, Nitish ;
Saxena, Pranshu .
APPLICATIONS OF COMPUTING AND COMMUNICATION TECHNOLOGIES, ICACCT 2018, 2018, 899 :77-87
[45]   Application for Product Features Extraction and Sentiment Analysis from Online User Reviews [J].
Li, Xue ;
Sun, Lei .
PROCEEDINGS OF THE 2016 INTERNATIONAL CONFERENCE ON ECONOMY, MANAGEMENT AND EDUCATION TECHNOLOGY, 2016, 62 :1916-1921
[46]   Sentiment Analysis on User Reviews Through Lexicon and Rule-Based Approach [J].
Zeb, Sobh ;
Qamar, Usman ;
Hussain, Faiza .
WEB TECHNOLOGIES AND APPLICATIONS: APWEB 2016 WORKSHOPS, WDMA, GAP, AND SDMA, 2016, 9865 :55-63
[47]   User Perspectives of Diet-Tracking Apps: Reviews Content Analysis and Topic Modeling [J].
Zecevic, Mila ;
Mijatovic, Dejan ;
Koklic, Mateja Kos ;
Zabkar, Vesna ;
Gidakovic, Petar .
JOURNAL OF MEDICAL INTERNET RESEARCH, 2021, 23 (04)
[48]   Thematic Analysis on User Reviews for Depression and Anxiety Chatbot Apps: Machine Learning Approach [J].
Ahmed, Arfan ;
Aziz, Sarah ;
Khalifa, Mohamed ;
Shah, Uzair ;
Hassan, Asma ;
Abd-Alrazaq, Alaa ;
Househ, Mowafa .
JMIR FORMATIVE RESEARCH, 2022, 6 (03)
[49]   Mining User Reviews From Hypertension Management Mobile Health Apps to Explore Factors Influencing User Satisfaction and Their Asymmetry: Comparative Study [J].
He, Yunfan ;
Zhu, Wei ;
Wang, Tong ;
Chen, Han ;
Xin, Junyi ;
Liu, Yongcheng ;
Lei, Jianbo ;
Liang, Jun .
JMIR MHEALTH AND UHEALTH, 2024, 12
[50]   Sentiment Analysis using Random Forest Ensemble for Mobile Product Reviews in Kannada [J].
Hegde, Yashaswini ;
Padma, S. K. .
2017 7TH IEEE INTERNATIONAL ADVANCE COMPUTING CONFERENCE (IACC), 2017, :777-782