Barriers to Transforming Hostile Relations: Why Friendly Gestures Can Backfire

被引:4
作者
Menon, Tanya [1 ]
Sheldon, Oliver J. [2 ]
Galinsky, Adam D. [3 ]
机构
[1] Ohio State Univ, Fisher Coll Business, Columbus, OH 43210 USA
[2] Rutgers State Univ, Newark, NJ 07102 USA
[3] Columbia Univ, Columbia Business Sch, New York, NY USA
关键词
friendly gestures; hostile relationships; need for structure; sensemaking difficulty; superstition; INDIVIDUAL-DIFFERENCES; PEOPLE; JUDGMENT; MODEL; NEED; CONSEQUENCES; SUPERSTITION; COOPERATION; ENEMYSHIP; KNOWLEDGE;
D O I
10.1111/ncmr.12023
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Friendly gestures (e.g., smiles, flattery, favors) typically build trust and earn good will. However, we propose that people feel unsettled when enemies initiate friendly gestures. To resolve these sensemaking difficulties, people find order through superstitious reasoning about friendly enemies. Supporting this theorizing, friendly enemies created sensemaking difficulty, which in turn mediated people's tendencies to blame them for coincidental negative outcomes (Experiment 1). Further implicating these processes, individuals high in need for structure were especially prone to make these attributions (Experiment 2). Finally, we explored consequences of such blame, showing that blame mediates people's beliefs that mere contact with friendly enemies is unlucky and should be avoided (Experiment 3). Taken together, these results suggest that, rather than transforming hostile relationships, an enemy's friendliness can be so unnerving that it sometimes leads people down blind alleys of superstitious reasoning.
引用
收藏
页码:17 / 37
页数:21
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