The use of online support by people with intellectual disabilities living independently during COVID-19

被引:56
|
作者
Zaagsma, M. [1 ,2 ]
Volkers, K. M. [1 ]
Swart, E. A. K. [1 ]
Schippers, A. P. [2 ,4 ]
Van Hove, G. [3 ,4 ]
机构
[1] Philadelphia Care Fdn, Amersfoort, Netherlands
[2] Vrije Univ Amsterdam, Amsterdam Publ Hlth Res Inst, Dept Med Humanities, Amsterdam UMC,Med Ctr, Amsterdam, Netherlands
[3] Univ Ghent, Dept Special Needs Educ, Ghent, Belgium
[4] Disabil Studies Netherlands, De Meern, Netherlands
关键词
corona; COVID-19; intellectual disabilities; online support; remote support; services; INCLUSION;
D O I
10.1111/jir.12770
中图分类号
G76 [特殊教育];
学科分类号
040109 ;
摘要
Background During the COVID-19 outbreak, service providers in the Netherlands had to switch towards providing remote support for people with intellectual disabilities living independently. This study aims to provide insight into the use of online support during the outbreak. Methods We analysed quantitative data on planned and unplanned contacts between the online support service DigiContact and its service users. Results The results indicate that the COVID-19 outbreak and the related containment measures had a strong impact on online support use, specifically on the unplanned use of online support. Conclusion Offering online support as a standard component of services for independently living people with intellectual disability enables service providers to be flexible and responsive towards fluctuations in both support needs and onsite support availability during a social crisis such as COVID-19.
引用
收藏
页码:750 / 756
页数:7
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