Social issues in supply chains: Capabilities link responsibility, risk (opportunity), and performance

被引:438
|
作者
Klassen, Robert D. [1 ]
Vereecke, Ann [2 ,3 ]
机构
[1] Univ Western Ontario, Ivey Business Sch, London, ON N6A 3K7, Canada
[2] Vlerick Leuven Gent Management Sch, Ghent, Belgium
[3] Univ Ghent, B-9000 Ghent, Belgium
关键词
Supply chain management; Corporate social responsibility; Sustainability; Triple bottom line; Innovation; OPERATIONS MANAGEMENT; FRAMEWORK; IMPACT; COLLABORATION;
D O I
10.1016/j.ijpe.2012.01.021
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Social issues in the supply chain are defined as product- or process-related aspects of operations that affect human safety, welfare and community development. Drawing from related literatures, basic constructs related to capabilities and risk are defined and used to underpin case research in five multinational firms. This data extended our understanding of three key social management capabilities: monitoring, collaboration, and innovation. Moreover, the field research revealed four key linkages that detail how managers actively can work toward mitigating social risks, creating new opportunities, and improving firm performance. Collectively, these capabilities and linkages establish the basis for an integrative framework and five research propositions. (C) 2012 Elsevier B.V. All rights reserved.
引用
收藏
页码:103 / 115
页数:13
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