Implementing New Bibliometric Services at EPA-RTP Library

The EPA-RTP Library is a federal research library established on the campus of the United States Environmental Protection Agency in Research Triangle Park, North Carolina. Historically, one of the ways the library has supported the information needs of researchers on campus is through the provision of basic bibliometric-related reference support. As these requests evolved in complexity due to the nature of organizational and scientific research impact demands, library staff recognized an opportunity to expand the library's offerings to form two distinct services with product deliverables. The resulting services analyze and package metrics at the author, article, and journal levels with graphical data visualizations to provide researchers with a portfolio-style product they can use to demonstrate their individual scholarly output and research value. Development of Research Impact Reports and Article Impact Reports is explained in detail along with reflections on implementation processes and prospects for future expansion in bibliometric analysis services.