With the environment more and more dynamic and complicated, emergency and crisis become inevitable. However, there isn't a systematic. and effective mechanism on emergency and crisis management in management theory and methods in existence.. Social cap. ital theory supplies a new visual angle for enterprises coping with emergency and crisis. In fact, low quality and unreasonable structure of social capital is the roots of social emergency and crisis. Therefore optimizing the structure and improving the quality of social capital via social organizational governance is the new path of managing emergency and crisis under this new visual angle. IESS (Interactions of Emergency, Social capital and Social organizational governance) Model provides this new managerial path with theoretical foundation. SOCA Framework, which consists of units of corporate strategy,, corporate organizat ion, corporate culture and corporate action, makes an operational platform for IESS Model in practical application.