Is high employee turnover really harmful? An empirical test using company records

被引:139
作者
Glebbeek, AC [1 ]
Bax, EH [1 ]
机构
[1] Univ Groningen, NL-9700 AB Groningen, Netherlands
关键词
D O I
10.5465/20159578
中图分类号
F [经济];
学科分类号
02 ;
摘要
We tested the hypothesis that employee turnover and firm performance have an inverted U-shaped relationship: overly high or low turnover is harmful. Our analysis was based on economic performance data from 110 offices of a temporary employment agency. These offices had high variation in turnover but were otherwise similar, allowing control for important intervening variables. Regression analysis revealed a curvilinear relationship; high turnover was harmful, but the inverted U-shape was not observed with certainty.
引用
收藏
页码:277 / 286
页数:10
相关论文
共 21 条
[1]   OPTIMAL AND DYSFUNCTIONAL TURNOVER - TOWARD AN ORGANIZATIONAL LEVEL MODEL [J].
ABELSON, MA ;
BAYSINGER, BD .
ACADEMY OF MANAGEMENT REVIEW, 1984, 9 (02) :331-341
[2]  
[Anonymous], 1995, MANAGING HUMAN RESOU
[3]   Labor pains: Change in organizational models and employee turnover in young, high-tech firms [J].
Baron, JN ;
Hannan, MT ;
Burton, MD .
AMERICAN JOURNAL OF SOCIOLOGY, 2001, 106 (04) :960-1012
[4]   FUNCTIONAL TURNOVER - AN EMPIRICAL-ASSESSMENT [J].
DALTON, DR ;
KRACKHARDT, DM ;
PORTER, LW .
JOURNAL OF APPLIED PSYCHOLOGY, 1981, 66 (06) :716-721
[5]  
Griffeth R.W., 1995, Research in Personnel and Human Resources Management, V13, P245
[6]   A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium [J].
Griffeth, RW ;
Hom, PW ;
Gaertner, S .
JOURNAL OF MANAGEMENT, 2000, 26 (03) :463-488
[7]  
HERMAN R, 1997, HR FOCUS, V74, P15
[8]  
HUSELID MA, 1995, ACAD MANAGE J, V38, P635, DOI 10.5465/256741
[9]   Effects of high labour turnover in a serial assembly environment [J].
Hutchinson, ST ;
Villalobos, JR ;
Beruvides, MG .
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 1997, 35 (11) :3201-3223
[10]   The effects of employee satisfaction, organizational citizenship behavior, and turnover on organizational effectiveness: A unit-level, longitudinal study [J].
Koys, DJ .
PERSONNEL PSYCHOLOGY, 2001, 54 (01) :101-114