Research on the Priority of BPR Based on Analytic Hierarchy Process

The BPR (Business process reengineering) is a kind of management innovation mode for enterprises to cope with the increasingly complex market environment and improve their adaptability and operation ability. It can redesign the business process for oriented to the customer, and make the customer satisfied. The BPR can also help enterprises do better to deal with three forces of customers, competition and changes. At the same time, the BPR is not a simple matter, so there is no enterprise that can simultaneously reengineer all of its business processes. Accordingly, the enterprise must grasp the priority of BPR. This paper takes enterprise H as an example, studies the business process of H according to the process classification framework of APQC (American Productivity and Quality Center), and use the AHP (Analytic Hierarchy Process) method to construct the hierarchical structure model to research the priority of BPR of business process of strategy and operation. This paper hope can be a guidance for successful implementation of BPR. Finally, the effectiveness of the preliminary work of H business process reengineering is analyzed. Then on the base of these, this paper makes a prospect for the research of BPR.