Building a complementary agenda for business process management and digital innovation

被引:105
作者
Mendling, Jan [1 ]
Pentland, Brian T. [2 ]
Recker, Jan [3 ]
机构
[1] Vienna Univ Econ & Business Adm, Informat Syst & Operat, Vienna, Austria
[2] Michigan State Univ, Accounting & Informat Syst, E Lansing, MI 48824 USA
[3] Univ Cologne, Informat Syst & Syst Dev, Cologne, Germany
关键词
Business process management; digital innovation; organisational routines; process-aware information systems; theory; ROUTINES; BPM; ARCHITECTURE; TECHNOLOGY; GOVERNANCE; CHALLENGES; FRAMEWORK; DYNAMICS; DESIGN;
D O I
10.1080/0960085X.2020.1755207
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The world is blazing with change and digital innovation is fuelling the fire. Process management can help channel the heat into useful work. Unfortunately, research on digital innovation and process management has been conducted by separate communities operating under orthogonal assumptions. We argue that a synthesis of assumptions is required to bring these streams of research together. We offer suggestions for how these assumptions can be updated to facilitate a convergent conversation between the two research streams. We also suggest ways that methodologies from each stream could benefit the other. Together with the three exemplar empirical studies included in the special issue on business process management and digital innovation, we develop a broader foundation for reinventing research on business process management in a world ablaze with digital innovation.
引用
收藏
页码:208 / 219
页数:12
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