Determinants of sales manager job satisfaction.: An analysis of Spanish industrial firms

被引:36
作者
Garrido, MJ [1 ]
Pérez, P [1 ]
Antón, C [1 ]
机构
[1] Univ Valladolid, Dept Econ & Business Adm, E-47011 Valladolid, Spain
关键词
job satisfaction; sales manager; human resources management practices; Spanish industrial firms;
D O I
10.1080/09585190500298776
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The objective of the current work is to analyse the determining factors of sales manager job satisfaction. In particular, we study the effect of various human resources management (HRM) practices - compensation, promotion, training and job design - on this satisfaction, using a model empirically tested on a sample of Spanish industrial firms. The results of the empirical analysis of the model, which uses data from a postal survey, indicate that human resources practices based on compensation - level and type - as well as on the job design - resources and autonomy - appear to be the fundamental determinants of sales manager job satisfaction. In the research we confirm that there is a growing need for firms to combine economic and non-economic incentives in order to satisfy their executives.
引用
收藏
页码:1934 / 1954
页数:21
相关论文
共 100 条
  • [71] Porter LW, 1998, J ORGAN BEHAV, V19, P769, DOI 10.1002/(SICI)1099-1379(1998)19:1+<769::AID-JOB968>3.0.CO
  • [72] 2-1
  • [73] RAVIPREET S, 1996, EUR J MARKETING, V30, P49
  • [74] REVUELTA L, 2001, 11 C NAC ACEDE SEPT
  • [75] Robbins S.P., 1994, COMPORTAMIENTO ORG
  • [76] ROMERO M, 2001, REV EUROPEA DIRECCIO, V10, P99
  • [77] ROSEN S, 1982, BELL J ECON, V13, P51
  • [78] LINKING STRATEGY AND HUMAN-RESOURCE PRACTICES - HOW EMPLOYEE AND CUSTOMER CONTRACTS ARE CREATED
    ROUSSEAU, DM
    WADEBENZONI, KA
    [J]. HUMAN RESOURCE MANAGEMENT, 1994, 33 (03) : 463 - 489
  • [79] SANTANA PP, 1999, ESTUDIOS FINANCIEROS, P175
  • [80] Simintiras AC., 1994, J MANAGERIAL PSYCOLO, V9, P3