Stochastic equilibria;
Quality;
Health care sector;
SERVICE QUALITY;
EXPECTATIONS;
MANAGEMENT;
INSURANCE;
DEMAND;
D O I:
10.1007/s11135-011-9643-6
中图分类号:
C [社会科学总论];
学科分类号:
03 ;
0303 ;
摘要:
This paper develops an applied stochastic model of public health care and shows that the public health care sector in Turkey is plagued by a low quality-high cost-low satisfaction trap which has been persistent over time. The values in question are shown to be stochastically stable. We formulate an efficiency-quality-welfare improving stochastic policy rule, which helps the sector to reach a selected target and which stabilizes quality, cost and welfare around that target.