Social commerce;
Information sharing;
Value co-creation;
Destination brand equity;
Vietnam;
WORD-OF-MOUTH;
SCALE DEVELOPMENT;
TOURISM DESTINATIONS;
CUSTOMER ENGAGEMENT;
PERCEIVED VALUE;
PLS-SEM;
HOSPITALITY;
MEDIA;
MODEL;
EXPERIENCE;
D O I:
10.1108/JHTI-04-2022-0123
中图分类号:
F [经济];
学科分类号:
02 ;
摘要:
Purpose - Widespread technology adoption in tourism enables tourists to be active content creators, thus, influencing destination brands through co-creation. This study examines value co-creation, social commerce information sharing, and destination brand equity. Design/methodology/approach - A quantitative approach was applied to analyse data collected from a global online survey. Hypotheses were tested using PLS-SEM analysis. Findings - Results show that destination brand equity is positively influenced by value co-creation. Additionally, social commerce information sharing mediates the relationship between value co-creation and destination brand equity. Practical implications - The article adds new insights to tourism marketing by investigating value co-creation, social commerce information sharing and destination brand equity. It also offers interesting implications for destination managers to improve Vietnam as a destination brand. Originality/value - This paper is among the first to test the mediating role of social commerce on value co-creation and destination brand equity.
机构:
Appalachian State Univ, Walker Coll Business, Mkt, Boone, NC 28608 USAAppalachian State Univ, Walker Coll Business, Mkt, Boone, NC 28608 USA
Albinsson, Pia A.
Perera, B. Yasanthi
论文数: 0引用数: 0
h-index: 0
机构:
Brock Univ, Goodman Sch Business, Business Eth, St Catharines, ON L2S 3A1, CanadaAppalachian State Univ, Walker Coll Business, Mkt, Boone, NC 28608 USA
Perera, B. Yasanthi
Sautter, Pookie Truly
论文数: 0引用数: 0
h-index: 0
机构:
New Mexico State Univ, Mkt, Las Cruces, NM 88003 USAAppalachian State Univ, Walker Coll Business, Mkt, Boone, NC 28608 USA
机构:
Appalachian State Univ, Walker Coll Business, Mkt, Boone, NC 28608 USAAppalachian State Univ, Walker Coll Business, Mkt, Boone, NC 28608 USA
Albinsson, Pia A.
Perera, B. Yasanthi
论文数: 0引用数: 0
h-index: 0
机构:
Brock Univ, Goodman Sch Business, Business Eth, St Catharines, ON L2S 3A1, CanadaAppalachian State Univ, Walker Coll Business, Mkt, Boone, NC 28608 USA
Perera, B. Yasanthi
Sautter, Pookie Truly
论文数: 0引用数: 0
h-index: 0
机构:
New Mexico State Univ, Mkt, Las Cruces, NM 88003 USAAppalachian State Univ, Walker Coll Business, Mkt, Boone, NC 28608 USA