Examining Burnout and Perspective on Videoconferencing in the Mental Health Workforce

被引：2
作者：
Steidtmann, Dana [1 ,2 ,3 ,4 ]
McBride, Samantha [1 ,2 ]
Mishkind, Matthew [1 ,2 ,3 ]
Shore, Jay [1 ,3 ]
机构：
[1] Univ Colorado Anschutz Med Campus, Sch Med, Dept Psychiat, Aurora, CO USA
[2] Helen & Arthur E Johnson Depress Ctr, Dept Psychiat, Aurora, CO USA
[3] Univ Colorado Anschutz Med Campus, Brain & Behav Innovat Ctr, Aurora, CO USA
[4] Univ Colorado Anschutz Med Campus, Sch Med, Dept Psychiat, Aurora, CO 80045 USA
来源：
TELEMEDICINE AND E-HEALTH | 2024年 / 30卷 / 07期
关键词：
telemental health; telehealth; videoconferencing; burnout; provider satisfaction; videoconferencing fatigue;
D O I：
10.1089/tmj.2024.0071
中图分类号：
R19 [保健组织与事业（卫生事业管理）];
学科分类号：
摘要：
Objective: To examine burnout and perspectives on videoconferencing over time for the mental health workforce.Methods: Members of an academic psychiatry department completed two anonymous surveys about virtual work and burnout 18 months apart (T1n = 274, response rate = 66.8%; T2n = 227, response rate = 36.7%). A subset completed the burnout subscale of the Stanford Professional Fulfillment Index (T1n = 145; T2n = 127).Results: Respondents were well satisfied with videoconferencing at both time points and satisfaction was higher at T2. Videoconferencing was not perceived to contribute to feelings of fatigue at either time point and burnout levels decreased from T1 to T2.Conclusions: Videoconferencing is well received by the mental health workforce and is not widely perceived to contribute to feelings of fatigue. Longer use of videoconferencing coincided with decreased levels of burnout. There are likely benefits to virtual work for the mental health workforce and virtual work may be protective from burnout.
引用
收藏
页码：1892 / 1895
页数：4
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